Phone Service and Remote Management
If it has an impact, will attend you our technicians who have extensive experience in the sector, to solve the problem as soon as possible.
In Neoid Systems, we have a telephone service run by technical specialists who will guide you in the diagnosis and resolution of potential incidents on their computers, trying to resolve via telephone or coordinating action on the ground if it were required.
In addition, on all computers that have internet access we will provide remote management, monitoring them to interact within reach and generate reports and alarms custom, to solve any problem or make updates.
You and your workers may be quiet since having direct contact with the staff, their issues will be resolved in the minimum time possible to avoid generating losses in its production.