On-site service

Neoid Systems, your printers are our priority. Therefore to any incident, our technicians travel to your company to identify the source of the problem and implement a solution, thus, have the line stop as little as possible.

Moreover, once identified the problem, explained to customers to thus prevent in the future, repeat the incidence.

Workshop Service

In the event that our technicians have not been able to fix fault in situ, we’ll manage the collection to move it to our workshop in order to seek a solution to the problem. Once you found the problem, a thorough quality control is performed to verify their optimal operating conditions and if all goes as expected, we will return the equipment and integrate it back into your production line to ensure its good operation.