Privacy Policy:

General Regulation of Data Protection:


May 2018

With the entry into force of the New Privacy Policy (hereinafter “policy”), essential information is provided regarding the use that NEOID systems S. L (hereinafter NEOID Systems) makes of your personal data.

The objective of this policy is:

  1. Ensure that you understand what personal data we collect about you.
  2. Explain how we use the personal data you share with us.
  3. Explain your rights and options regarding the personal data we collect and process about you and how we will protect your privacy.

We hope this will help you understand our commitment to privacy towards you. For more information on the terms of this policy, please visit us via email or via phone 964 657 841.

The access, from our offices, telephone channels and from the present web (hereinafter, the “Portal”), to certain areas, services and products, contents and/or resources of Neoid Systems, will only be feasible by means of the previous Making available, by the customers and interested users of NEOID SYSTEMS (hereinafter, will be called individually as “user” and, jointly and interchangeably, as “users”), of personal data. In these cases, the user must provide certain personal data that will be subject to automated treatment or not by NEOID SYSTEMS as responsible for treatment duly identified in the “Basic information on data protection” corresponding to each data collection, and in accordance with the purposes and conditions that in that respective basic information are established and, equally, in accordance with the provisions of this Privacy policy (hereinafter and indiscriminately, the “Privacy Policy” or “additional information on data protection” will be called.)

NEOID SYSTEMS stores the data of the connection device that the user uses to access the services offered on the Portal. In this sense, when you access the Portal, the system where it is hosted automatically recognizes the IP address of your device, information about your device, such as your Internet connection, your browser type, the version and the operating system and the type of Device, the day and time you entered, which you have disconnected, and why parts of our Portal have been moved (clickstream). It is necessary for our system to know this data from your device because it has to be able to communicate with it to send you what you ask through your browser and you can see it on your screen. Neither our system nor ourselves can know your personal data, such as name, address, telephone, etc., if you have not been provided to us

The system where our Portal is hosted uses cookies to facilitate user navigation and for statistical purposes.

NEOID SYSTEMS expresses its commitment to comply with current legislation in the field of data protection and to respect the values and principles of transparency and loyalty.

The user expressly accepts the inclusion of the data provided through the different channels authorized for this purpose and in the forms indicated in this privacy policy, as well as in the corresponding and respective “basic information on Data protection “, in one or more treatments, automated or not, of personal data of which NEOID SYSTEMS is responsible for treatment.

NEOID SYSTEMS reserves the right to modify, adapt or update this privacy policy, as well as the “basic information on data protection”, at all times and with reasonable advance, in order to adapt it to legislative changes, Or jurisprudentes that may affect it, as well as the practices of the industry. Without prejudice to the foregoing, when such modifications, alterations and/or updates involve or involve a substantial change in the processing of your personal data, they shall be duly informed and, where appropriate, obtained the consent For the new treatment.

The user declares under his responsibility and guarantees that the data that it facilitates to NEOID SYSTEMS are true, exalted, correct and that belong to his person. In this sense, it will be the obligation of the users to keep the information and data updated in a way that corresponds to the reality at any time. Any false or inaccurate manifestation that occurs as a result of the information and data expressed as well as the damages that such information could cause, will be the direct responsibility of the users.


Company: Neoid Systems S.L

C.I.F.: B-12744363

Adress: Calle Juan Ramón Jiménez nº52

Phone: +34 964 657 841



  • NEOID SYSTEMS will collect personal data through the Portal’s “contact form”. The purpose of the treatment of the personal data will be to give answer to the request of information made through our forms of contact and opinion, enabled to this effect in our Portal. Also, for the assumption that there is a user who has completed only the contact form and is interested, having checked the box destined for the purpose, to receive information about offers and news related to the activity of the Company, will be able to communicate and send to you, both traditional and electronic means, commercial and advertising communications.
The personal data collected in the contact form will be as follows:
  • Name (obligatory)
  • E-mail (obligatory)
  • Company (obligatory)
  • Phone (obligatory)
  • City
  • Country (obligatory)

The behavior and other demographic data of users visiting the portal, will be analyzed with the Google analytics tool to make measurements and be able to measure the effectiveness of the portal, without ceding or revealing these internal data to third parties.

NEOID SYSTEMS undertakes to respect the confidentiality of the personal data provided by users and to use them in accordance with the purpose of the treatment, as well as to comply with their obligation to keep them and to take all measures to avoid alteration, loss, treatment or unauthorized access, in accordance with the provisions of the data protection regulations. However, the user is informed that the aforementioned security measures are not unshakable and/or invulnerable.


The personal data provided by the users will be retained as long as they are not requested to be suppressed by the person concerned. In the case of inactivity, NEOID SYSTEMS will maintain the personal data provided by the user for a maximum period of five years, without prejudice to the possibility of exercising his rights in the terms indicated below.

In any case, the period of conservation of the data will be determined by the obligatory period marked by the commercial, accounting and fiscal regulations or other legislation in force that establishes in an obligatory way a longer period of conservation to the previous ones.


The legal basis or legitimation for the treatment of the personal data provided through the Portal, is the express consent requested to the user for each of the purposes of treatment, the fulfillment of his lofty expectations, as well as the Execution of pre-contractual measures or a contract requested by the user and the legitimate interest.


No data will be transferred to third parties, unless express authorisation or legal obligation or permit.


The user may exercise, in respect of the data collected in the form provided for in this privacy policy, the rights recognized in the data protection regulations and, in particular, the following rights, access, rectification, suppression, opposition , limitation and portability of personal data.

Interested users have the right to access their personal data, as well as to request the rectification of the inaccurate data or, if necessary, request its deletion when among other reasons, the data are no longer necessary for the purposes that were collected.

In certain circumstances, users may request the limitation of the processing of their data, in which case NEOID SYSTEMS will only retain them for the fulfilment of legal and administrative obligations, defending our interests and rights, As well as for the exercise or defense of claims, penalties and responsibilities.

The user will also be able to revoke at any time the consent for any of the treatments for which he has granted consent, without affecting the lawfulness of the treatment based on the consent prior to his withdrawal.

The rights referred to in the preceding paragraph may be exercised by the user, indicating duly the reason for his claim, by written and signed request addressed to NEOID SYSTEMS S. L, Calle Juan Ramón Jiménez, or by sending an email Electronic to the address Requests sent by email must be made from the email address registered by the applicant. In any case, the user, in order to exercise the aforementioned rights and in order to offer guarantees of identification of the corresponding applicant, must accompany to his application a copy of his national identity document or, where appropriate, identification number of Foreigners, in force.

Also, if you consider that your data has been treated inappropriately, you will have the right to file a complaint with the Spanish Data Protection Agency (C/Jorge Juan, 6.28001 – Madrid